• My computer is nearly full, help!

  • I need help removing a virus

Welcome to AskTim.

The first person to turn to, when you need help on your home PC or Mac.

Why waste time trawling forums looking for answers or asking Uncle Bob who takes a day to respond to texts, just AskTim.

You will get a response almost instantly and if the problem is a little more difficult to fix, it may even take an hour, but we’ll get there in the end and you’ll be back sending emails and shopping for your next holiday in no time!

“We can’t blame technology when we make mistakes”
Tim Berners-Lee – Inventor of the World Wide Web

What can I do for you?

You can AskTim whenever you need help 24/7, all you have to do is choose the right plan for you or your family and you’re ready.

You can secure your time online for just £8.99 per month, giving you peace of mind that AskTim is looking out for you, as well as answering any questions you have.

Whether you need help loading a new email account onto your new PC, or you’re not sure what an error message means, AskTim will be at the end of a message to help.

  • For One
  • £8.99/month
  • Covers 1 PC or Mac
  • Unlimited Ticket Based Support
  • Security Updates and Patching
  • Active Monitoring
  • For Families
  • £11.99/month
  • Covers upto 4 PC’s or Mac’s
  • Unlimited Ticket Based Support
  • Security Updates and Patching
  • Active Monitoring
  • For Advanced Support
  • £19.99/month
  • Covers upto 4 PC’s or Mac’s
  • Unlimited Ticket Based Support
  • Security Updates and Patching
  • Active Monitoring
  • Pro Active Email Monitoring
  • Data Breach Checking

AskTim Extra

Automatic Backup and File Versioning (100GB)£9.99/month
Cover Mobile Devices
1 device on For One, 4 devices on all other plans
£4.99/month
Telephone Support£14.99/month

Support

Whenever you need help, no matter what with our technicians are on hand to help you out.

Updates and Patching

We help keep your computer up to date ensuring you are protected from the latest security concerns.

Monitoring

We keep an eye on the technical stuff on your computer, identifying and fixes issues before they become problems.

Email Monitoring

We proactively remove dangerous emails from your inbox so they don’t have a chance of causing you problems

Data Breach Checking

We check your online accounts are not included in any company hacks and alert you if we find something.

Backup

Backup is important. We help you establish and set-up a rock solid backup and recovery process so you don’t lose any file again.

Get in touch now

We really don’t mind if you have a few questions before you start your protection plan with us, we expect it, and we’re on hand to answer them.

Whether it’s about what we cover, how you can talk to us or what we need to help protect you, just ask.

There will be a comprehensive library in time, but we’d always rather you ASK! That’s the very nature of our support

You ask, we help!